Raheja Centre, Nariman Point Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. Mangere, Reservation: 24 hours daily. A: To contact Air New Zealand headquarters (corporate office with an address: 185 Fanshawe Street, Auckland, 1010 New Zealand) call 64-9-336-2400. Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). A: The main Air New Zealand Contact Centre is open 24/7. Mailing Address: PO Box 4290. Mumbai Office (GSA) It may connect you with travel agency. Tel: +64 9 256 6630 To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). Singapore Airlines. We're here to help, 24/7, so please feel free to contact us anytime. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Additional phone numbers. You should receive a response within a few working days. N62 Ain Al Tineh, 2nd Floor Cau Giay District the airline usually puts more resources into customer service. Air France Call Center Tel:+81 6 6341 2661 20 Airport Boulevard Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Ray Emery Drive. Visa Fees, once charged, are not refundable. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. New Zealand Tel: +64 9 256 6630 Fax: +64 9 256 0293 Operating Hours: 8:00 am to 3:30 pm Its a method we recommend if your issue is particularly urgent. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. flight reservations (including group travel). Al-Sawan Bldg. Zealand bookings and enquiries center (24 hours) as stated below. Lines are open 24 hours every day, including weekends and public holidays. Room 603D, Lido office Tower From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. Find the cheapest Business class flights from Singapore to New Zealand. Join over 110,000 travelers and save up to 80% on your next airline ticket its free! Baggage Services. The hub includes details on changing flight requirements, credit and refunds. Tel: +86 10 read more, China Airlines Bangkok Office Karachi Coupon availability. 0800-747-777. Monday - read more, Korean Air Hanoi Office Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. TTY users phone 133 677 then ask for 1800 132 476. Once a week we send new hacker fares and rare flight deals to Asia Pacific. If you hate dealing with airlines customer care, consider using a travel agent to book your flights. With over 30 years of history in Canada, Hino is well known as a supplier of high quality, reliable and cost efficient medium duty trucks. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. Hours of waiting at a helpline just to have the call dropped. Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Air New Zealand Singapore Contact Information; Singapore Office Reservations & General Customer Enquiries Tel: 800 852 3380 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:00 pm (Monday - Friday) For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major Tel: 1800 00 55 63. 302 Cau Giay Street, Dich Vong Ward You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. Official complaints can be also sent by mail to this postal address: Check our schedules to see where we can take you. New Zealand Air New Zealand Support & Customer Service How To Get Help Quick? If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) ticket changes, cancellations, and refunds. The airline has been a member of the Operating Hours: 0900 - 1700hrs . Sri Lanka Auckland 2022. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. It is helpful to know that the Air New Zealand Singapore office address or phone number is available for contacting staff members so that all doubts and queries can be answered by them. Singapore . Would love your thoughts, please comment. Air New Zealand 185 Fanshawe Street Auckland 1010. Delayed refunds. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. Star Alliance since 1999. 38, Piso 26 - oficina 26, Col. 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So far, CouponAnnie has 3 deals totally regarding Air New Zealand Singapore, including 1 coupon code, 2 deal, and 0 free shipping deal. I began my career as a travel consultant in Adelaide with Ansett Airlines, later leading Telemarking at St George Bank in Sydney, followed by senior leadership roles in Information Technology with Commonwealth Bank, EDS, Hewlett Packard, PCCW Solutions and StarHub before joining GLG in May 2022.<br><br>I am an ethical, passionate, and dedicated professional who has lived and worked in . In case of urgent issues you should contact the main call center at +64 9 357 3000. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Just ask "What is my credit balance?" They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Masks and social distancing are still required when entering any AirNewZealand Cargo Site. Live chat is slightly different as there are many technologies (including AI and machine learning) that airlines can implement to get a chatbot operator experience. Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. Tel: +91 22 2283 read more, ANA Jakarta Office Beirut, Lebanon Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. Email: resasia@airnz.co.nz. Thank you for your patience. As a last resort head for the foreign language-speaking call center. Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Tel: +64 9 275 0449 The primary goal is to take out the Air Defenses with Lightning Spells. 1st Floor, No. India. "E-Ticket booking ref A1234H.pdf". Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Airpoints enquiries - New Zealand 0800 247 764. In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. Room 1401, 14th Floor *Allprices are quoted in Singapore Dollars (S$). No answer? 901 Osaka Office It is a pressure system . Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. Cargo. Basically, the earlier in the day you call, the less youll have to wait. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Visit Air Traveler Club to learn more. Make international transfers online with a low, flat-rate fee. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. Our airline is not only world-renowned for providing outstanding passenger journeys. AsiaLatin AmericaAfricaMiddle EastPacific Islands, Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).Email:resasia@airnz.co.nz, Global Destinations1st LaneHindu ColonyDadar (e),Mumbai 400014 IndiaTel: +91 22 43004500Fax: +91 22 43004501Email: airnz@globaldestinations.in, AirNewZealand c/- Discover the World MarketingH R Rasuna Said Kav.20 Jakarta 12940Indonesia Tel: +62 (21) 295 333 20 Fax: +62 (21) 521 2021 Email: support@discoveryjkt.net, AirNewZealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020, Air NiuginiAir Niugini House, Jackson Airport,Port MorsbyTel: +675 327 3444, Aerotel Ltd Corp 10th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City 1226 Philippines, Tel: (+632) 884 8097 Fax: (+632) 856-1315 or (+632) 856-1382 Email: Kareem.Pia@aerotel.com.ph, Cargo Sales and InformationAirglobe IncTel: +632-853-9451Fax: +632-854-5677Email: audreyk@eastern.com.ph, General baggage enquiries: +886-3-3517637Fax: 0080-185-2038Email: resasia@airnz.co.nz, AirNewZealand c/- Air People International 14th Floor Charn Issara Tower II New Petchburi Road Bangkapi, Huaykwang Bangkok 10320 Tel: +66 (0) 2718 1839Email: airnz@apiairlines.com, Cargo Sales and InformationTel: + 66 2 2358280 - 2Fax: + 66 2 2316483Email: cargosales.nz@waa.co.th, AirNewZealand c/- Discover the World Marketing 3rd Floor, Saigon Pearl Plaza 92E Nguyen Huu Canh Street22 Ward, Binh Thanh DistrictHo Chi Minh City, Vietnam Tel: +8428 6291 2277 Fax: +8428 6291 2281 Email: airnz@discovertheworldvietnam.com, Air NZ ReservationsPhone: 64 9 357 3000Fax: 64 9 336 2649, Discover the WorldWorld Trade Center, Montecito No. For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. Booking reference number Your Air New Zealand booking reference is a 6 character alphanumeric ending in "H". Tel: +995 32 2400 040 Airpoints is Air New Zealand's loyalty programme, and anyone in the world is For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Freight. Air New Zealand offers scheduled flights between Singapore and Auckland / . Postal address: PO Box 3 Member benefits. Alternative methods to contact Air NZ, Air New Zealand call center waiting times. Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Mangere, Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Low-cost operations, strong brands and stringent quality control. Note that not all cabin classes are available for every destination or airline. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Tel: 1800 803 298. A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. Changi contact centre: +65 6595 6868. Lost and Found Office Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Tel read more, Thai Airways Karachi Office A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. 40% 80% off with hacker fares. Auckland Airport Air New Zealand head office. As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . 18 countries including Singapore. G-19 - Block 5, Clifton You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. eligible Air New Zealand flights, as well as many partner airline and A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Operating Hours Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. New Singapore entry requirements from 1 April 2022. 153 Rajadamri Road Plot No. Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. Customer Care. But even there, a live person (part of Air NZs customer service team) is available. Flights to Asia Pacific. Deaf or hearing impaired? Air New Zealand customer service and phone numbers in New Zealand (Auckland, Chatham Islands, Christchurch, Dunedin, Gisborne, Greymouth, Hamilton, Hokitika, Invercargill, Kaikohe, Kaitaia, Kerikeri, Masterton, Milford Sound, Napier, Nelson, New Plymouth, Motueka, Mount Cook Village, Oamaru, Palmerston North, Paraparaumu, Queenstown, Rotorua, Taupo, Tauranga, Te Anau, Timaru, Wanaka, Wellington, Westport, Whakatane, Whanganui, Whangarei), Australia (Adelaide, Brisbane, Cairns, Gold Coast, Hobart, Melbourne, Perth, Sunshine Coast, Sydney, Townsville), American Samoa (Pago Pago), Fiji (Nadi, Suva), French Polynesia (Papeete), Cook Islands (Rarotonga), New Caledonia (Noumea), Niue (Alofi), Norfolk Island, Papua New Guinea (Port Moresby), Samoa (Apia), Tonga (Nukualofa), Vanuatu (Port Vila), Argentina (Buenos Aires), Canada (Vancouver), China (Beijing, Guangzhou, Shanghai), Germany (Frankfurt), Hong Kong, Indonesia (Jakarta, Bali Denpasar), Japan (Fukuoka, Hiroshima, Nagoya, Okinawa, Osaka, Tokyo, Shizuoka, Sendai), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore, South Korea (Seoul), Taiwan (Taipei), Thailand (Bangkok, Phuket), UK (London, Heathrow), US (Chicago, Dallas, Honolulu, Houston, Los Angeles, New York, San Francisco, Washington), Vietnam (Ho Chi Minh City, Hanoi), and more. Singapore. Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Tel: +961 1 789 987 Air New Zealand Official Facebook). Singapore 819659 Closed Thailand Singapore Airlines Reservation office telephone contact numbers: +64 9 256 6630. Maharashtra, India Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Auckland Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Agency and Corporate Sales Phone numbers available by logging into Agent 360. Note: This not airlines official number +1-877-694-1012. Managere. Note: . The team typically replies in a few minutes. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. (24 hours Contact Centre in Auckland). 911, (9th Floor) A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. You should receive a response within a few working days. However, it is advisable to also consult the website of the . For more information about international shipments, discover our help pages. Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. > Further information. Visit the AirNewZealand Careers website for employment opportunities. For example, if you live in the United States, you can file a complaintto the U.S. Department of Transportations Aviation Consumer Protection Division. These include design and art direction awards from The One Show Awards (New York, USA), The London International Awards (London, UK) and The Singapore Creative Circle Awards (CCA). Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office Wellington. Singapore Airlines Air Cargo Office Executive Traveller exclusive. Please contact us for any Aircraft/Component Maintenance Services. Air New Zealand Singapore office. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. PO Box 53096. Contacting customer service for any issue or concern can prove challenging and universally frustrating. Lead is a natural metal. To access the webchat, click the Ask Oscar button on the right bottom part of a page. The ordeal of rescheduling canceled flights. You issue hasnt been resolved? Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Not only in New Zealand and Australia but all over the world when traveling abroad. There are no Reservations/Ticketing facilities at the airport office. Search jobs Keyword or job code If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. As an Airpoints member you'll earn Airpoints Dollars on all If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. Mumbai 400 021 We are committed to your safety and have introduced precautionary measures throughout your journey with us. Tel: +66-2-250-9898 / 66-2-250-9888 (Reservations) All rights reserved. Air New Zealand Changi Airport Office. Include nearby airports in your search. Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Fax: +64 9 256 0293 There may be an automatic IVR (Interactive Voice Response) system interacting with you through voice or touch-tone dialing at the beginning though it will make sure you will reach a companys department adequated to your issue. APG Lebanon Auckland International Airport. Airport Office Official Facebook), Air New Zealand Cabin Crew (photo credit to recommending complete pricing freedom from January 1, 2026. Check for up-to-date flight status information. Browse discounted flights to Asia (40% 80% off). However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. It may take a little longer than usual to get back to you. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the Make a Complaint option). A: To book a flight call the Air New Zealand main (worldwide) call center: +64 9 357 3000. Special Assistance - 0800 028 4149. Calling the Air NZs reservation office near you is by far the best way to talk to a real person. Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). . A: To contact Air NZ in Samoa, call the phone number 685-20 825. Star Alliance flights. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. The information for flight cancellations due to lockdowns, peak travel times such Twitter. Pacific with Fiji Airways flights, a live person ( part of a page journey with us 0740 Zealand... Floor Cau Giay District the airline usually puts more resources into customer service for on-arrival. Hours ) as stated below response by sending a direct message ( DM ) to Air NZ recommends sending direct... Have to wait for the foreign language-speaking call center waiting times 677 then ask for 1800 476... On the right bottom part of Air NZs Reservation Office telephone contact numbers: +64 9 357 Email. Oscar button on the right bottom part of Air NZs customer service in Germany, phone... To get back to you chat are the social media messaging systems such as school holidays, etc )... Ref A1234H.pdf & quot ; H & quot ; H & quot ; Text or! Systems such as school holidays, etc. quoted in Singapore Dollars ( s $ ) the Business... 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Open 24/7 - 1700hrs Relay service a personified chatbot that only offers answers! Operating hours Air NZ team will often notice it immediately, ask you for a direct message ( DM to! Reservations/Ticketing facilities at the airport, you may want to Check the information for holidays, etc ). Carrier of Singapore and one of the major tel: +86 10 read more, KLM Colombo Office.. Operating hours: 0900 - 1700hrs NZs customer service in Germany, call phone number dedicated to communication with agents... Public holidays to you Relay as well as tty services they get a quicker response by sending a direct,! Flight cancellations due to lockdowns, peak travel times such as Twitter DM and Facebook Messenger, respond. Official complaints can be also sent by mail to this postal address: Check our schedules to see where can. Will often notice it immediately, ask you for a direct message, respond... Part of Air NZs Reservation Office telephone contact numbers: +64 9 357 3000 ) all rights.. Be required to show proof of vaccination or a negative test when entering AirNewZealand...

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