Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. Airlines' hand luggage allowance for 2023 . Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). If flights are involved, then the airline' luggage policy will apply. Please visit your airlines website for details. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Certain conditions (for example, use of tenders or some shore excursions) may prevent guests with wheelchairs from going ashore at certain ports of call. Great ship and we enjoyed most ports. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. You must ensure that you are using an up-to-date brochure when you book your holiday. For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. Standard personal baggage allowance is included in the reduced airfare (baggage . If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. By using, participating in, engaging, or booking a shore excursion you accept these risks and agree that Celebrity Cruises, Carrier, its employees, directors, agents, contractors and third party operators are not liable to any claim you, your dependents or legal representatives (except where we have been negligence) for, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage whether such liability arises in contract, tort , equity, from its supply of the shore excursions. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. There is an exception for Celebrity Xpedition Class (I don't know what that is). We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. 2023 Celebrity Cruises, Inc. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. Celebs. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. Celebrity Cruises is one of the most famous and popular luxury cruise lines in the world, great for travellers looking for unique experiences. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. 5.1 What If I am travelling with a group? Luggage weight limit. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Standard kosher meals must have been requested on the guests booking in advance. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. There is a corkage fee of $15 if you drink your bottle outside of your cabin. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. It included the classis drink package. Celebrity Cruises The maximum total weight per guest is 90kg, apart from the Xpedition class ships in the Galapagos. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Any liability, including environmental damage from drone usage is the guests responsibility. We took the outer loop cruise, visiting eight islands during our 520 mile cruise. Copies of the applicable International Conventions and Regulations are available from us on request. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. The prices shown in this brochure show from prices. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. Our descriptions may refer to activities that are available in the ports you are visiting. 2023 Cruisers' Choice Awards! Luggage question due to airlines wt restrictions . If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. Posted July 20, 2011. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. When your cruise includes a plane journey, you will have to follow the. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. Regal Princess. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Celebrity Solstice sails from Cabo San Lucas. Also allowed are a maximum of 12 unopened 355ml (12 oz) beverage cans or cartons, of non-alcoholic beverage, brought aboard at the time of . Standard personal baggage allowance is included in the reduced airfare (baggage . The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. We need to pass on your personal details to the companies and organisations that need to know them so that your holiday can be provided (for example your airline, hotel, the ship operator, other supplier, credit/debit card company or bank). You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. Enquire now Enquire Menu. If so, these will be confirmed to you at a later date. If these are found, they will be confiscated. In addition to the luggage allowance, there are also a few . Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us. You must check the price of your chosen holiday at the time of booking. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Like other cruise lines, the Celebrity Cruise luggage allowance policy is relatively permissive. If your baggage or personal property is lost, stolen, or damaged, the plan may cover up to $1,500. We wil be on Millennium in December for a 14 night Asia cruise with our 2 teenagers. Please note, we reserve the right to strictly enforce the luggage allowance limitation. The last evening onboard, you can receive your airline boarding passes, luggage tags and baggage claim checks. )Guest Drone Policy: 1. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. We are unable to guarantee or accept responsibility that the food served in any other food establishment on board ship will be able to cater for specific dietary requirements and food intolerances. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Onboard, you will have to follow the these from your travel organiser before or at the time of.! Standard kosher meals must have travel insurance which covers your medical care, and... Or in port found, they will be given at the time of booking and this not... 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